To return a product you must follow the steps below in our online system:
• Visit www.timberlandshop.gr/returns and sign in to your account.
o If you are a member, log in with your username (email) and password.
o If you had completed your purchase as a Guest, you should enter the email used for placing this order and the order number.
o If you wish to return a gift you received, you must enter the order number, the gift code found on your gift receipt and your email.
• Select the order number that contained the product you want to return and press Return.
• Choose the product you want to return first, then choose one of the default return reasons and press continue.
• Confirm your shipping details as well as the day and time that you will be available to give ACS courier the returning product for free!
• Read carefully the terms and conditions of the returns and accept them to move on to the last step of clicking on return.
Your return is complete!